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How to add static articles to an email response in Solve Email?

  1. Click on articles Screenshot_2023-04-10_at_12.38.42_PM.png

  2. You can search for a specific article using the keyword search Screenshot_2023-04-10_at_12.39.43_PM.png

  3. Once you’ve found the article you want to select, you can drag it to the location you want it to appear in your email response Screenshot_2023-04-10_at_12.40.19_PM.png

  4. Done! Your article is not part of your email response. Screenshot_2023-04-10_at_12.40.51_PM.png

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