How to add a response to Solve Email Journey Map?

To add a response to your journey map, please follow these steps. If you have not created a response yet for your intent, please follow the steps here: How to create a response in Solve Email?

1. Click on the journey map tab in Solve Email.
   
   

2. Select the response that you want to add and drag it to the area that states Drag and drop a new step here.
   
   
   

3. If that does not exist, please click on the + sign where you want to add the step.
   
   

4. You’ve added your response to your journey map.
   
   

5. Now click Update Workflow to save your journey map.