Before adding an Action, you must first create an Action in the Action Builder. If you already have an Action, follow the steps below to add it to the Solve Email Journey Map:
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If you have not created an action yet, click Create a new action in Action Builder to be redirected to our Action Builder experience.
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If you have already created actions, select the one you want to use and drag it into the appropriate step on the journey map.
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Done! You’ve added an action to your journey map.