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Release Notes | February 2024

Solve Email | Solve Email 2.0 Multilingual Support

Solve Email 2.0 now supports multiple languages. You can write emails in different languages and connect with people around the world. This feature can help improve your customer service and communication. In this article, we'll show you how it works.

https://support.forethought.ai/hc/en-us/articles/25712973387539-Solve-Email-2-0-Multilingual-Support

 

Assist | Enhance Your Productivity and Efficiency with Ticket Summary and Response Generation Features in Assist

Our Ticket Summary and Response Generation features are designed to help you manage support tickets more efficiently and increase your productivity. These features can streamline your workflow, reduce the time and effort required to handle support requests, and work with a variety of help desks. Refer to the article below to learn more about these features.

https://support.forethought.ai/hc/en-us/articles/25847353412243-Enhance-Your-Productivity-and-Efficiency-with-Ticket-Summary-and-Response-Generation-Features-in-Assist

 

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