Previewing email responses is now available in Solve Email (Beta)
You can now preview email responses directly from the Forethought dashboard for a convenient and streamlined experience without first connecting to a help desk. For more information, see How to preview email responses in Solve Email?
Solve Email supports HTML and CSS (Beta)
Solve Email now supports the use of HTML and CSS code in all helpdesks, allowing you to customize email responses to align with your brand's identity. For more information, see Solve Email supports HTML and CSS.