Articles in this section

Exciting Updates: Solve Widget’s New Look

We’re so excited to unveil the latest visual enhancements to our Solve Widget! These updates are designed to not only enhance the aesthetics but also to provide a smoother and more engaging experience for you and your customers. Get ready to enjoy seamless interactions that truly stand out with our revamped Solve Widget!

What’s New?

Here are the key updates we've made:

  1. Animations and Transitions: We added dynamic animations for key elements such as the submit button, scroll down button, and feedback modals to grab user attention.
    forethought.gif
  2. Font Size Increase: We’ve increased the font size for better readability.
  3. Button Size and Shape: We’ve made all the buttons taller, now measuring 40px in height, and they all have a pill shape. This change ensures that every button users see looks consistent and modern.
    Button.png
  4. Dialogue Bubble Update: We adjusted the border radius of our dialogue bubbles to better reflect message grouping. 
    Border radius.png
  5. Avatar Adjustment: To give more room for messages, we’ve reduced the avatar size and number. This change maximizes the conversational space, allowing for a clearer and more focused interaction.  
  6. Intent Button Alignment: We’ve moved the intent buttons to the bottom-right of the widget to make it easier for you to find and use them.
  7. Easier Feedback Access: Feedback modals and forms are now conveniently located at the bottom of the widget. This placement is especially helpful for mobile users, ensuring that providing feedback is quick and easy.
    Feedback buttons.png
  8. Article Links and Surveys: We’ve updated how article links, CSAT surveys, and quick feedback surveys are displayed.
    Article links.png
  9. Button Hover Color: The hover color for call-to-action buttons has been updated to a darker shade or a variant of your theme color to enhance visibility.
  10. Spacing Refinements: We’ve fine-tuned the spacing and padding across all chat components, giving everything a more polished and modern look.
Was this article helpful?
0 out of 0 found this helpful

Support

  • Need help?

    Click here to submit a support request. We are here to assist you.

  • Business hours

    Monday to Friday 8am - 5pm PST excluding US holidays

  • Contact us

    support@forethought.ai