If you need to remove Assist, please follow these steps.
Remove Assist from the UI
- Remove Assist from all Case layouts. Simply revert the steps done during the installation.
- Case > > Edit page
- Click the trash icon
- Save page
- Re-do the procedure for all other Case layouts using Agatha
- from layouts > custom console component
- Click the remove button to delete the VisualForce Page & Save.
Uninstall the package
- Go to setup > search for "Installed Packages"
- Find the AgathaAnswers package
- Click Uninstall
- Select the option: Do not save a copy of this package's data after uninstall
You're all set!
You can reinstall the application at any time using the installation guide.