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A New Sentiment Model is Out

We’re excited to introduce the new Sentiment Model, a significant upgrade designed to improve the accuracy and usability of sentiment analysis. Here’s why the new model outperforms the old one:

Key Benefits of the New Model:

  1. Sharper Accuracy: The new model better captures subtle nuances in sentiment, such as sarcasm or mixed emotions, providing results that align more closely with the actual tone of the text.
  2. Improved Neutral Scoring: The new model maintains balanced interpretations, keeping ambiguous sentiments near a neutral score (0.5). This makes it easier to differentiate between strong positive, strong negative, and truly neutral sentiments.
  3. Context-Aware Scoring: Leveraging advanced algorithms, new interprets context more effectively, ensuring accurate scores even in complex scenarios (e.g., “The food was okay, but the service was exceptional”).
  4. Refined Handling of Edge Cases: Whether it’s sarcasm or conflicting sentiments, new ensures that such cases are analyzed with more precision, leading to scores that feel intuitive and reliable.
  5. Consistency Across Inputs: The new model reduces unexpected score fluctuations, providing more stable and predictable results across similar inputs.
Text Example Old Model Score New Model Score Why New Model is Better
"This product was surprisingly good for the price." 0.70 0.75 The new model identifies subtle positivity more accurately.
"I’m not sure what to feel about this." 0.40 0.50 The new model balances ambiguity closer to neutral.
"The food was okay, but the service was exceptional." 0.60 0.70 The new model emphasizes the positive aspect of the service.
"Wow, this update fixed all the issues I had!" 0.85 0.90 The new model captures the stronger positivity in context.
"I wouldn’t recommend this, but it’s not terrible either." 0.30 0.45 The new model better reflects mixed sentiment.
"Sarcastically, they said, ‘Great job on ruining my day.’" 0.20 0.15 The new model recognizes sarcasm as more negative.
 

 

Where to Find the New Sentiment Model

The new sentiment model can be located by following these steps:

  1. Navigate to Discover > All Topics > Show/Hide Columns icon.
  2. Toggle the option for Sentiment.
    sentiment.png

Additionally, you can access the sentiment model on the topic details page by going to Discover > All Topics > Topic > Change in Sentiment.

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