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Integrations & Indexing

Indexing is the process by which your knowledge integrations pull and store data from various sources. It is an easy, but important part to understand whenever connecting a new knowledge source.

To see the current indexing status of an Active connector, simply click on that connector, and underneath the Overview section, you will see a section labeled Data Sync Details. This section provides a quick summary of the current indexing status and the last time that a data sync was completed. If for some reason the most recent data sync has failed, or you have the need to trigger a data sync before the scheduled next run, you can click on the refresh button on the left hand side ↺. You can also see the types of information that is being pulled in this connection by clicking on the event.

 

 

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