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Integrations & Indexing

Indexing is the process by which your knowledge integrations pull and store data from various sources. It is easy but important to understand whenever connecting a new knowledge source.

To see the current indexing status of an Active connector, simply click on that connector, and underneath the Overview section, you will see a section labeled Data Sync Details. This section provides a quick summary of the current indexing status and the last time that a data sync was completed.

If, for some reason, the most recent data sync has failed, or you have the need to trigger a data sync before the scheduled next run, you can click on the refresh button on the left-hand side ↺. You can also see the types of information that are being pulled in this connection by clicking on the event.

Note: By default, all connectors refresh every 30 minutes, while the web scraper refreshes every 24 hours.

 

 

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