Style Customizations in Workflow Builder

There are many ways to uniquely style and brand your Forethought Widget. Let your organization's brand show and give a personalized touch to your customers.

Through Forethoughts Workflow builder you have the ability to make customizations at any time. Just go to your Forethought Dashboard, click on Workflow Builder and select the gear icon in the top right corner. There you’ll find the customization settings. Through the Workflow Builder settings you have the capability to change:

• Theme color
  • Formatted as Hex / RGB / or manually select your color
  • This is the color of the header, customer chat bubble, and buttons within the workflow
• Top header image  - JPG / PNG
  • The image located in the top left corner of the widget in the header
• Agent chat image - JPG / PNG
  • The picture to the left of AI chat responses
• Help Button Image - JPG / PNG
  • The outer icon that is shown on your site before users click into the widget

Working with your support team we can also make customizations such as:

• Make an image the widget icon shape
• Change the widget title
• In some cases supporting gifs
• Exclude Forethought branding 
• And more!