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Forethought Help Center
Forethought Products
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General Questions
What is an API?
Assist
Analytics: Assist
Assist Overview
Assist Anywhere Installation
Assist - A Guide for Agents
Assist Automations - Streamline Agent Workflows
Additional Security Configurations for Assist Chrome Extension
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Discover
Discover: Overview
Discover: Getting Started
Discover: Filter tickets on agent and ticket meta data
Schedule data downloads from Analytics Dashboard
Discover: Knowledge article gap detection and generation
Solve Email
How to add email automation rules to Solve Email?
Getting Started with Solve Email Enhancements
Solve Email Dashboard Macro Controls
Writing Effective Email Macros
Solve Email Analytics Dashboard
How to create a response in Solve Email?
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Solve Lite
Solve Lite Setup Guide
Solve Lite Analytics
Solve Widget
Getting Started with Solve Starter Packs
New! Handoff and Knowledge Article Workflow for Solve Widget
Analytics: Solve chat
Solve Overview
Solve Widget Analytics Dashboard
Solve Chats Analytics Tab
See all 22 articles
Triage
Triage Overview
Triage Quickstart (Salesforce)
Triage - Set up fields for routing
Triage: Combining AI With Your Workflow Rules
Triage Analytics Dashboard
Forethought Integrations
Getting Started with Single Sign-On
Using Forethought Integrations
Available Connectors and their Requirements
Integrations & Indexing