- Tone of Voice in Solve Widget
- Increase Deflections with Nudging When Users Request Support
- Search Help Center Articles action in Autoflow
- Attachment Analysis in Solve Widget
- Chat Insights
- Workflow Insights
- Context Variable in Autoflows
- Solve Widget Quick Feedback
- Make your widget more interactive with Dynamic Card
- Best Practices for Using Instructional Notes in Chatbots
- Identify gaps in your knowledge base with Fallback
- Counting every intent for deeper insights in Workflow Builder landing page
- Passing encrypted data to the Forethought widget with JSON Web Tokens
- Your Widget responds more like a happy human agent
- Personalize Your Customer Satisfaction Survey (CSAT) to Fit Your Needs
- Article Insights
- Privacy Consent Modal
- Action Builder: Advanced Filter
- Creating an Autoflow policy is made easier with Autoflow templates
- Enhanced Solve Widget Preview Features
- Conditional Splits In Workflow Builder
- How to create actions in Action Builder?
- Solve Widget UI Guide for Developers
- Workflow Tags
- Ticket Tagging for Handoffs
- Proactive Prompts in Workflow Builder
- Testing Knowledge Article Suggestions in Solve
- Action Builder: How to Get the Most out of Workflow Builder with API calls